State Farm® Insurance Agent Frank Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
luis ortiz
October 11, 2025
5
out of
5
rating by luis ortiz
"Melissa was very knowledgeable and a great help. I would recommend her to anyone. She was able to get me full coverage insurance as well life insurance and I am paying way less than what i was for just car insurance and have way more coverage."
Stephanie Jeshiva
October 11, 2025
5
out of
5
rating by Stephanie Jeshiva
"Jay was amazing to talk to I couldn’t have had a better person answer the phone . I was calling around for new rates and everybody seemed so grumpy so I gave up but then I got a call from State Farm a very nice lady (I didn’t catch her name ) transferred me to Jay who got me the best price and coverage on my car insurance I also decided to transfer my home owners as well . Insurance kinda confuses me but he was able to explain it to me like I was 9 with out making me feel like an idiot."
johnetta simmons
October 10, 2025
5
out of
5
rating by johnetta simmons
"Very great"
We responded:
"Johnetta, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Frank"
Kae Hurley
October 10, 2025
5
out of
5
rating by Kae Hurley
"Jay was great! He changed over my policy super quick and gave me all the details that I needed!"
We responded:
"Kae, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I'm glad Jay was able to take care of your needs! - Frank"
Mohamed Eldahan
October 9, 2025
5
out of
5
rating by Mohamed Eldahan
"Melissa made the changing policies and saving money experience as easy as can be. We’re saving over 1000$ a month when we switched and bundled out auto and home owners policy. Totally recommend ! She’s the best!"
We responded:
"Mohamed, thank you for your feedback! It’s our pleasure to assist you with your family's insurance needs. If there is anything else we can do to help, please let us know! - Frank"
Kobe Glover
October 3, 2025
5
out of
5
rating by Kobe Glover
"Working with Jay to get my car insurance switched over was super smooth. He was able to get everything completed in a timely manner, and has great customer service!"
We responded:
"Kobe, thank you for reviewing our State Farm office and leaving Jay such kind works. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Frank"
Brandy Bracey
October 3, 2025
5
out of
5
rating by Brandy Bracey
"Ms Kay was fabulous and had the perfect policy for me quickly and it was inexpensive too!"
We responded:
"Brandy, Kay will be honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Frank"
Desmon Latrell
October 3, 2025
5
out of
5
rating by Desmon Latrell
"Melissa Was Great help she made sure I understood everything and had a great attitude I recommend her for future customers"
We responded:
"Desmon, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Angela Powell
October 3, 2025
5
out of
5
rating by Angela Powell
"Awesome customer service"
We responded:
"Angela, Thanks for your feedback! I'm happy my team was able to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Frank"
Ruth Jackson
October 1, 2025
5
out of
5
rating by Ruth Jackson
"Melissa is very knowledgeable, caring, courteous, and extremely helpful. Highly recommend contacting her. She is with Frank Simmons-State Farm Ins. She has a A+ personality. Sincerely-Ruth Jackson of Crossville, Tn"
We responded:
"Thank you, Ruth, for your kind words and recommendation. We're happy to hear Melissa was able to provide you with such knowledgeable and caring service. We truly appreciate your trust in our team and look forward to continuing to serve your insurance needs. - Frank"
Beverly Lee
September 19, 2025
5
out of
5
rating by Beverly Lee
"Above and beyond to explain all of my questions and concerns and she was real nice"
We responded:
"Beverly, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Frank"
Makayla Campbell
September 18, 2025
5
out of
5
rating by Makayla Campbell
"Kay was amazing so kind and such an outgoing personality. She got me the lowest price with the best deals would recommend her to any and everyone!"
We responded:
"Makayla, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Frank"
Sarah Lively
September 17, 2025
5
out of
5
rating by Sarah Lively
"Melissa is AWESOME. She is so kind and friendly and helped me enormously with my policy. She is knowledgeable and extremely helpful. I would reccomend her wholeheartedly!"
We responded:
"Sarah, Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Frank"
Nicole Taylor
August 15, 2025
5
out of
5
rating by Nicole Taylor
"Melissa was a great help and excellent at her job. I appreciate her knowledge and care while setting up my insurance."
We responded:
"Nicole, we’re thankful for your feedback and appreciate the kind words about Jay! If there is anything else we can do to help, please let us know! - Frank"
John Miller
August 15, 2025
5
out of
5
rating by John Miller
"Joey is a great representative of State Farm and what all insurance salesmen should aspire to be."
We responded:
"John, thank you for taking the time to share your thoughts! We’re glad to know Joey was able to make such a great impression. If you ever have any questions or need assistance, we’re here to help!"
Anita Skinner
August 8, 2025
5
out of
5
rating by Anita Skinner
"I love the experience I had with Melissa at State Farm she is very nice and did not help until she fulfilled everything I asked and covered everything about the insurance thanks Melissa"
We responded:
"Anita, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I'm glad Melissa was able go over all your coverages. If there is anything else we can do to help, please let us know! - Frank"
JONES WHITNEY
August 6, 2025
5
out of
5
rating by JONES WHITNEY
"Very knowledgeable of the information I was requesting, very helpful in choosing the right policy that fits my needs"
We responded:
"Whitney, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Frank"
Nicole Jenkins
August 5, 2025
5
out of
5
rating by Nicole Jenkins
"Joey was incredibly helpful. Polite. Kind. He made the whole process painless and it was a joy to talk to him."
We responded:
"Nicole, we appreciate your review! We are delighted to know you had a great experience with Joey. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Frank"
Morgan Kennon
August 1, 2025
5
out of
5
rating by Morgan Kennon
"Jay was great to work with! Being a first time homeowner, I was pretty clueless about what I needed. He made it super simple and explained everything in detail!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sean Snarey
July 31, 2025
5
out of
5
rating by Sean Snarey
"Just moved to Memphis and they have helped so much!"
We responded:
"Sean, Thanks for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Frank"
DRA' C. Boyce
July 31, 2025
5
out of
5
rating by DRA' C. Boyce
"My experience with Kay was awesome"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sarah Lassek
July 24, 2025
5
out of
5
rating by Sarah Lassek
"Joey was absolutely wonderful, willing to go above and beyond to help answer all my questions. He got back to me in a timely manner which is so appreciated these days. I was referred to him directly and after working with him this past month I understand why. Thank you Joey, and thank you for all your help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Antonio West-Rogers
July 18, 2025
5
out of
5
rating by Antonio West-Rogers
"I WANNA SAY THANK YOU TO THE PERSON WHO I SPOKE WITH MR JOEY AND IM HAPPY TO SAY I GOT INSURANCE!"
We responded:
"Antonio, thank you for taking the time to share your thoughts! I'm glad Joey was able to help you with your insurance needs. If you ever have any questions or need assistance, we’re here to help! - Frank"
Theresa Williams
July 17, 2025
5
out of
5
rating by Theresa Williams
"Kay was very helpful, kind & understanding of my situation. I have been insured for many years & instead of my insurance going down, it keeps going up. I haven't had a accident or had any speeding tickets. Kay has found a better one for me."
We responded:
"Theresa, thank you so much for the review! We’re thrilled to know you had a positive experience with Kay; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Frank"
Kimmeyo Campbell
July 15, 2025
5
out of
5
rating by Kimmeyo Campbell
"Ms.Kay Was Very Professional , Answered All Questions We Asked and Very Friendly."
We responded:
"Kimmeyo, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Frank"