State Farm® Insurance Agent Frank Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harlie Gentile
June 18, 2026
"Kay was amazing!! I called her at 4:45 and had car insurance by 5:00. She was extremely friendly and so easy to work with. Would definitely"
"Hi Harlie, thanks so much for the great review! You are 100% correct about Kay, she is amazing! I know she will be happy to hear the kind words you expressed. We are always here to help, so please reach out if you need anything. - Frank"
Kristen Beloate
June 17, 2026
"Jay was great to work with. He made the whole process super easy from start to finish, explained everything clearly, and always responded quickly. I felt informed and taken care of the whole time. He was professional, easy to communicate with, and really committed to great service. I couldn’t have asked for a better experience and would definitely work with him again."
"Thank you, Kristen, for the wonderful review! I'm glad to hear that Jay made the process easy and kept you informed every step of the way. We truly appreciate your trust in our office and are grateful for the opportunity to help you with your insurance needs. I'll be sure to share your kind words with Jay, and welcome to our State Farm Family. - Frank"
Jaeyanna Weaver
June 11, 2026
"I had a great experience getting my Auto, renters , and Life Insurance with State Farm. Thanks Kay!"
"Jaeyanna, thank you for taking the time to share your experience. We appreciate the 5-star review and your call out for Kay! We look forward to providing you with more great experiences in the near future. - Frank"
Don Graham
June 3, 2026
"Kay Showed great professionalism and would recommend here anytime I call!! Helped a lot and was easy to communicate with"
"Don, it is a pleasure to hear what a wonderful experience you had with Kay. Our office will always be here to help you with any insurance questions. I'm glad your experience was great! - Frank"
Willie Hughes Jr.
June 1, 2026
"I really like how Melissa helped me with adding another vehicle to my insurance and how kind and patient she was with me. I loved how she helped me to understand which policy's verses the one I was already using and I thank her for that so all is the same. I truly thank you all."
"Willie, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Jay was able to do that for you! We are thankful for your trust in our office to help secure what matters most."
Barry Glass
May 29, 2026
"Hailey was soooo helpful at helping me."
"Barry, thank you so much for the positive rating! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Brenda Mattix
May 29, 2026
"This is the most Amazing State Farm Agency I have ever had. I have been with State Farm for almost 40 years!! Frank is the epitome of perfection and Melissa is exactly what every single insured person needs!! I can call or stop by with a question and I am going to get the exact instructions, answers and guidance that I need!! When God made Melissa, He BROKE THE MOLD!! She is kind, always concerned and knows the products like she knows her family! This Agency should be the example for all other agencies."
"Brenda, thank you so much for your incredibly kind words and for trusting State Farm for nearly 40 years! We are truly honored by your confidence in us. Melissa is a tremendous asset to our team, and I know she will be touched by your recognition. Providing the guidance, service and care our customers deserve is what we strive for every day. We appreciate you being part of our State Farm family and look forward to serving you for many years to come! - Frank"
Terrance Bradley
May 28, 2026
"Very nice and helped me lower my car insurance"
"Hey Terrance, thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! - Frank"
Monique Caldwell
May 13, 2026
"I had the best agent name Melissa who got me the greatest deal on my policies ever and she was the sweetest kindest helpful agent I've had in a long time and I really appreciate her thank you so much Melissa"
"Hey Monique, thank you for taking the time to share your experience. We are glad Melissa was able to help you get what you needed. Our goal will always be to provide the best experience, and we love knowing yours was no different. - Frank"
Krystle Jefferson
May 12, 2026
"Melissa was Phenomenal so informative and a great listener"
"Hey Krystle, thanks for choosing us and leaving such a great review! We are happy that Melissa able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We're here for you anytime! - Frank"
* Hayes
May 11, 2026
"I had an amazing experience working with Melissa at State Farm who assisted me with obtaining my auto insurance policy ahead of time. From start to finish, she went above and beyond to make sure everything was handled smoothly, professionally, and efficiently.
Melissa was patient, knowledgeable, kind, and truly cared about helping me find the best coverage for my needs. Her communication was excellent, and she made the entire process stress-free and easy to understand. It’s rare to find someone who genuinely takes the time to provide such outstanding customer service these days.
Because of her dedication and willingness to go the extra mile, I was able to get my policy in place without any delays. I truly appreciate all of her hard work and highly recommend Melissa to anyone looking for exceptional insurance assistance. Thank you again for your professionalism, compassion, and commitment to helping your customers!"
"Mr. Hayes, thank you so much for your kind words and for trusting our office with your auto insurance needs! Melissa truly cares about making the insurance process simple and stress-free, so your feedback means a lot to all of us. I'm grateful you took the time to recognize her professionalism and dedication. Providing exceptional service is exactly what we strive for every day. Thank you again for your recommendation, and we’re always here whenever you need us! - Frank"
Tamarcus Jefferson
May 5, 2026
"She is a very nice lady and will do her best to get you a great rate."
"Tamarcus, thank you for the 5-star review. We really appreciate it! - Frank"
Lee Hayley
April 27, 2026
"5 Stars for Kay"
"Lee, we thank you for the amazing review! Norma always puts our customers first."
Denita Williams
April 24, 2026
"Melissa helped me out a lot with pricing and all. Enjoyed talking with her"
"Denita, thanks for taking the time to share your positive experience! I'm glad Melissa was able to help you get what you needed. We look forward to working with you going forward! - Frank"
Thomas Gray
April 23, 2026
"Called looking for motorcycle insurance and ended up buying the whole thing. Cars, motorcycle and home insurance. Thanks Melisa."
"Thomas, thank you for the review! We're glad to hear that you had a positive experience with our team member Melissa. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! We strive to give the best experience possible. - Frank"
Tamara Ware
April 15, 2026
"Jay was awesome, his energy was amazing. He was very helpful and informative, broke every policy down to where I understood. Great customer service, I was Wowed for sure 👍"
"Dear Tamara, Thank you for the awesome feedback! We're thrilled that you had such a great experience when working with Jay. Just know, we are always here to help you when needed. Welcome to the State Farm Family! - Frank"
Ariel Austin
April 14, 2026
"Melissa was great! So kind & patient!! I wish I could send more than 5 stars !!!she needs a raise !! It’s seldom you come across a good helpful customer service representative!!!!"
"Hi Ariel, Thanks for the great review! We are so happy that you had such a great experience with Melissa. We really appreciate such high praise for our team member. Just know, we are always here to help. - Frank"
LaKeicha Williams
April 14, 2026
"Jay was such a wonderful agent and he answered all my questions..Excellent customer service!!!"
"Hey LaKeicha, Thank you for the awesome feedback. I'm glad your experience with Jay was a great one. Feel free to reach out to us anytime, we are always here to help! - Frank"
Yasmine Harris
April 13, 2026
"Kay! I loved her energy. And she called me right when I needed insurance."
"Hey Yasmine, Thank you for taking the time to share your experience! I'm so glad Kay was there when you needed her. Just know, we are here to help when you need us. - Frank"
Ida Preston
March 25, 2026
"The agent was very professional, informative and patience all great skills."
"Hi Ida, thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! - Frank"
Anisha Devereaux
March 18, 2026
"I love Melissa!! She been working with me for 3 yrs now and she always point me to the right direction when it come to insurance.."
"Hey Anisha, we are grateful and appreciate the time you took to leave your review. I'm glad Melissa has been able to help you with your insurance needs. We're always here to help, so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! - Frank"
T. B.
March 18, 2026
"Kadeidra was such a pleasant and patient person to work with. Would highly recommend."
"Hi T. B., I'm happy to hear about your experience with Kadeidra. We love that you had such a great experience! Our goal will always be to provide the best experience, and we love knowing yours was no different. - Thanks, Frank"
Carla Harden
March 13, 2026
"Melissa is an absolute joy to work with. She’s fast and friendly and alleviated so much stress in 1 phone call. This is a great group to work with."
"Hey Carla, I'm glad to hear about your experience with Melissa! We truly appreciate you taking the time to leave us a google review and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. - Frank"
Zane Scott
March 11, 2026
"Melissa was very helpful with the whole process. The whole team is great!"
"Hey Zane, thanks for the kind words about Melissa. I'm happy she was able to help you get the policy you needed. We look forward to helping you in the future. Congratulations on your upcoming wedding!! I'll see you there! - Frank"
Paris Bradford
March 10, 2026
"Kay was so helpful & very polite I loved handling business with her on today she helped me with getting home insurance & I’m very thankful"
"Hey Paris, we appreciate the time you took to give our office such a great rating and the kind words about Kay. We love that you had such a great experience! Thanks for sharing! We are always here for you when you need us. - Frank"