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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tationna Turner

Tationna Turner

July 21, 2026

5  out of  5
rating by Tationna Turner
"Kay’s customer service is wonderful and she helped me with no problem"
We responded:
"Tationna, thank you for the fantastic review and acknowledging Kay's wonderful service. We’re always here to support you with your insurance needs. - Frank"
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Jonathan North

July 17, 2026

5  out of  5
rating by Jonathan North
"Melissa was extremely friendly and helpful!"
We responded:
"Jonathan, thank you for the great review and the recognition for Melissa. I’m glad we were able to help you with your insurance needs. - Frank"
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Whitney Adell

July 15, 2026

5  out of  5
rating by Whitney Adell
"Kay, Kay, Kay!

She is awesome! Better than Jake from State Farm LOL.
She is professional, informative, and transparent.

Giving ⭐️⭐️⭐️⭐️⭐️’s to Kay from State Farm"
We responded:
"Thank you so much for the 5 stars, Whitney! Kay absolutely does a wonderful job. We truly appreciate your feedback and are always happy to help whenever you need us. "
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Charity Mackey

July 14, 2026

5  out of  5
rating by Charity Mackey
"Thank you Kay for providing excellent customer service! Please ask for Kay if you’re looking for car/home insurance. She was awesome!"
We responded:
"Charity, we’re so happy to hear you had a great experience with Kay - thank you for the wonderful 5-star review! We are here to help anytime you need us. - Frank "
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Hannah Crabtree

July 14, 2026

5  out of  5
rating by Hannah Crabtree
"Melissa was so helpful and super patient with my many questions! She got us the best pricing! Thanks so much Melissa!"
We responded:
"Hannah, thank you for the fantastic review! We’re always here to help you with your insurance needs. I'm so glad Melissa was able to get you a great price. - Frank"
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Sean Williams Sr.

June 25, 2026

5  out of  5
rating by Sean Williams Sr.
"Kadeidra Jones reset me back up with a new policy for my vehicle. Not only was she very informative and clear. She inspired me to come back with State Farm with this Vehicle. Ms. Jones is extremely professional, nice and knowledgeable. I will use her from now on."
We responded:
"Thank you for the amazing review, Sean! It is truly the goal of our team to exceed expectations when it comes to all insurance needs and Kadeidra definitely does that. Welcome to our State Farm Family! - Frank"
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Camille Brown

June 24, 2026

5  out of  5
rating by Camille Brown
"Ms. Kay Jones needs a raise! She was the best representative I've spoken with, hands down. Super personable and was able to get me the best deal on my insurance. If you have not worked with her, you are truly missing out on the best possible customer service experience."
We responded:
"Camille, thank you so much for the wonderful review! We really appreciate your kind words about Kay. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to our team—we are always here to help! - Frank"
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Tavaree Barfield

June 24, 2026

5  out of  5
rating by Tavaree Barfield
"Kay is the truth and to the customer service is the truth."
We responded:
"Tavaree, it is a pleasure to hear what a wonderful experience you have had with Kay! Thank you so much for the wonderful review! - Frank"
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Harlie Gentile

June 18, 2026

5  out of  5
rating by Harlie Gentile
"Kay was amazing!! I called her at 4:45 and had car insurance by 5:00. She was extremely friendly and so easy to work with. Would definitely"
We responded:
"Hi Harlie, thanks so much for the great review! You are 100% correct about Kay, she is amazing! I know she will be happy to hear the kind words you expressed. We are always here to help, so please reach out if you need anything. - Frank"
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Kristen Beloate

June 17, 2026

5  out of  5
rating by Kristen Beloate
"Jay was great to work with. He made the whole process super easy from start to finish, explained everything clearly, and always responded quickly. I felt informed and taken care of the whole time. He was professional, easy to communicate with, and really committed to great service. I couldn’t have asked for a better experience and would definitely work with him again."
We responded:
"Thank you, Kristen, for the wonderful review! I'm glad to hear that Jay made the process easy and kept you informed every step of the way. We truly appreciate your trust in our office and are grateful for the opportunity to help you with your insurance needs. I'll be sure to share your kind words with Jay, and welcome to our State Farm Family. - Frank"
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Jaeyanna Weaver

June 11, 2026

5  out of  5
rating by Jaeyanna Weaver
"I had a great experience getting my Auto, renters , and Life Insurance with State Farm. Thanks Kay!"
We responded:
"Jaeyanna, thank you for taking the time to share your experience. We appreciate the 5-star review and your call out for Kay! We look forward to providing you with more great experiences in the near future. - Frank"
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Don Graham

June 3, 2026

5  out of  5
rating by Don Graham
"Kay Showed great professionalism and would recommend here anytime I call!! Helped a lot and was easy to communicate with"
We responded:
"Don, it is a pleasure to hear what a wonderful experience you had with Kay. Our office will always be here to help you with any insurance questions. I'm glad your experience was great! - Frank"
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Willie Hughes Jr.

June 1, 2026

5  out of  5
rating by Willie Hughes Jr.
"I really like how Melissa helped me with adding another vehicle to my insurance and how kind and patient she was with me. I loved how she helped me to understand which policy's verses the one I was already using and I thank her for that so all is the same. I truly thank you all."
We responded:
"Willie, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Jay was able to do that for you! We are thankful for your trust in our office to help secure what matters most."
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Barry Glass

May 29, 2026

5  out of  5
rating by Barry Glass
"Hailey was soooo helpful at helping me."
We responded:
"Barry, thank you so much for the positive rating! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Brenda Mattix

May 29, 2026

5  out of  5
rating by Brenda Mattix
"This is the most Amazing State Farm Agency I have ever had. I have been with State Farm for almost 40 years!! Frank is the epitome of perfection and Melissa is exactly what every single insured person needs!! I can call or stop by with a question and I am going to get the exact instructions, answers and guidance that I need!! When God made Melissa, He BROKE THE MOLD!! She is kind, always concerned and knows the products like she knows her family! This Agency should be the example for all other agencies."
We responded:
"Brenda, thank you so much for your incredibly kind words and for trusting State Farm for nearly 40 years! We are truly honored by your confidence in us. Melissa is a tremendous asset to our team, and I know she will be touched by your recognition. Providing the guidance, service and care our customers deserve is what we strive for every day. We appreciate you being part of our State Farm family and look forward to serving you for many years to come! - Frank"
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Terrance Bradley

May 28, 2026

5  out of  5
rating by Terrance Bradley
"Very nice and helped me lower my car insurance"
We responded:
"Hey Terrance, thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! - Frank"
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Monique Caldwell

May 13, 2026

5  out of  5
rating by Monique Caldwell
"I had the best agent name Melissa who got me the greatest deal on my policies ever and she was the sweetest kindest helpful agent I've had in a long time and I really appreciate her thank you so much Melissa"
We responded:
"Hey Monique, thank you for taking the time to share your experience. We are glad Melissa was able to help you get what you needed. Our goal will always be to provide the best experience, and we love knowing yours was no different. - Frank"
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Krystle Jefferson

May 12, 2026

5  out of  5
rating by Krystle Jefferson
"Melissa was Phenomenal so informative and a great listener"
We responded:
"Hey Krystle, thanks for choosing us and leaving such a great review! We are happy that Melissa able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We're here for you anytime! - Frank"
Profile photo of * Hayes

* Hayes

May 11, 2026

5  out of  5
rating by * Hayes
"I had an amazing experience working with Melissa at State Farm who assisted me with obtaining my auto insurance policy ahead of time. From start to finish, she went above and beyond to make sure everything was handled smoothly, professionally, and efficiently.

Melissa was patient, knowledgeable, kind, and truly cared about helping me find the best coverage for my needs. Her communication was excellent, and she made the entire process stress-free and easy to understand. It’s rare to find someone who genuinely takes the time to provide such outstanding customer service these days.

Because of her dedication and willingness to go the extra mile, I was able to get my policy in place without any delays. I truly appreciate all of her hard work and highly recommend Melissa to anyone looking for exceptional insurance assistance. Thank you again for your professionalism, compassion, and commitment to helping your customers!"
We responded:
"Mr. Hayes, thank you so much for your kind words and for trusting our office with your auto insurance needs! Melissa truly cares about making the insurance process simple and stress-free, so your feedback means a lot to all of us. I'm grateful you took the time to recognize her professionalism and dedication. Providing exceptional service is exactly what we strive for every day. Thank you again for your recommendation, and we’re always here whenever you need us! - Frank"
Profile photo of Tamarcus Jefferson

Tamarcus Jefferson

May 5, 2026

5  out of  5
rating by Tamarcus Jefferson
"She is a very nice lady and will do her best to get you a great rate."
We responded:
"Tamarcus, thank you for the 5-star review. We really appreciate it! - Frank"
Profile photo of Lee Hayley

Lee Hayley

April 27, 2026

5  out of  5
rating by Lee Hayley
"5 Stars for Kay"
We responded:
"Lee, we thank you for the amazing review! Norma always puts our customers first."
Profile photo of Denita Williams

Denita Williams

April 24, 2026

5  out of  5
rating by Denita Williams
"Melissa helped me out a lot with pricing and all. Enjoyed talking with her"
We responded:
"Denita, thanks for taking the time to share your positive experience! I'm glad Melissa was able to help you get what you needed. We look forward to working with you going forward! - Frank"
Profile photo of Thomas Gray

Thomas Gray

April 23, 2026

4  out of  5
rating by Thomas Gray
"Called looking for motorcycle insurance and ended up buying the whole thing. Cars, motorcycle and home insurance. Thanks Melisa."
We responded:
"Thomas, thank you for the review! We're glad to hear that you had a positive experience with our team member Melissa. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! We strive to give the best experience possible. - Frank"
Profile photo of Tamara Ware

Tamara Ware

April 15, 2026

5  out of  5
rating by Tamara Ware
"Jay was awesome, his energy was amazing. He was very helpful and informative, broke every policy down to where I understood. Great customer service, I was Wowed for sure 👍"
We responded:
"Dear Tamara, Thank you for the awesome feedback! We're thrilled that you had such a great experience when working with Jay. Just know, we are always here to help you when needed. Welcome to the State Farm Family! - Frank"
Profile photo of Ariel Austin

Ariel Austin

April 14, 2026

5  out of  5
rating by Ariel Austin
"Melissa was great! So kind & patient!! I wish I could send more than 5 stars !!!she needs a raise !! It’s seldom you come across a good helpful customer service representative!!!!"
We responded:
"Hi Ariel, Thanks for the great review! We are so happy that you had such a great experience with Melissa. We really appreciate such high praise for our team member. Just know, we are always here to help. - Frank"