State Farm® Insurance Agent Frank Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Galeas
June 3, 2025
5
out of
5
rating by Kevin Galeas
"Melissa is awesome. She was very kind and helpful throughout the process of getting insurance on my new vehicle. I highly recommend asking for Melissa when you call in to Frank Simmons. Very pleased!"
Tosha Brown
June 2, 2025
5
out of
5
rating by Tosha Brown
"I'd like to give kudos Kay as she assisted me with a multi car plan with great savings. I appreciate how easy it was to get a policy that fits my budget without compromising on coverage. I highly recommend her. Thanks again Kay."
We responded:
"Reviews like this overjoy us, Tosha! Kay is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office."
Corey Mitchell
June 2, 2025
5
out of
5
rating by Corey Mitchell
"Excellent with 10 stars!"
We responded:
"Hey Corey. Thanks for the 5-star review! We really appreciate it! Wish there was a way for you to click 10 stars. - Frank"
Roger Smelser
May 30, 2025
5
out of
5
rating by Roger Smelser
"Melissa was very patient very sweet very attentive listened to everything I had to say and did her best to get me the best deal possible and explain everything very thoroughly it was a blessing to talk to her she helped me out tremendously and I would recommend her to anybody that calls she deserves more than a five star rating unfortunately it's all I can give her also if I was her boss I'd give her a raise LOL thank you so much to all you have a blessed day"
We responded:
"Roger, your kind words truly made our day. Melissa will be so happy to hear how much her help meant to you—she really does go above and beyond for our customers. We’re grateful for your recommendation and support. Wishing you all the best! - Frank"
Rickey Trimm
May 30, 2025
5
out of
5
rating by Rickey Trimm
"Missy did a wonderful job on the insurance quotes and was prompt to answer any questions I had. She saved me over $200 a month on my insurance with better coverage than I had with another company."
We responded:
"Thank you, Rickey! I'm glad Missy was able to help you find better coverage and save so much a month—that’s a big win. We appreciate your trust in us and are always here if you have questions down the road! - Frank"
Valentina Calderon
May 29, 2025
5
out of
5
rating by Valentina Calderon
"Frank is an excellent agent, he helped me a lot to get the quote for my car insurance and then to get the policy. He was so kind and respectful!"
We responded:
"Valentina, thank you for the kind words! We're happy we were able to provide you with the policy you needed. Thanks for being part of State Farm - Frank"
John Young
May 29, 2025
5
out of
5
rating by John Young
"Kadeidra made it super easy. Very professional and personable. Would highly recommend her."
We responded:
"Thank you, John! We’re so glad to hear Kadeidra made the process easy and enjoyable for you. Her professionalism and friendly approach truly shine, and we appreciate you recommending her! - Frank "
nancy muzzi
May 29, 2025
5
out of
5
rating by nancy muzzi
"Today I had the pleasure of speaking with Kay at State Farm regarding a change in my car insurance and apartment living coverage for the next six months. It was.the easiest transfer of policies that I have encountered! Friendly, positive and efficient, just what gives this experience one that will make me want too continue to do business!"
We responded:
"Thank you so much, Nancy! We're so glad to hear that Kay made your policy transfer smooth and stress-free. Her friendly and efficient service truly reflects the experience we strive to provide. We appreciate your kind words and look forward to continuing to work with you! - Frank"
Monica Hayes
May 28, 2025
5
out of
5
rating by Monica Hayes
"Melissa was very nice and polite and helpful with everything"
We responded:
"Thank you, Monica! We're so glad to hear that Melissa was kind, polite, and helpful throughout your experience. We truly appreciate your feedback and look forward to assisting you again! - Frank"
Harliss Hawkins
May 26, 2025
5
out of
5
rating by Harliss Hawkins
"Our agent was Joey brown and I’ve never had anyone help as much as he did. He went above and beyond to get us not only the best price we’ve had but also great coverage. We talked on several occasions and each time he had more and more info to help us, which shows me he truly put in the work to get us the best policy based on our needs. Highly recommend Joey. Would give 10 stars if I could."
We responded:
"Thank you, Harliss! We’re so glad to hear how much Joey’s dedication and persistence stood out. It’s wonderful knowing he could help find the right coverage at the right price. We truly appreciate your support and kind words! - Frank"
Lindsey Garland
May 26, 2025
5
out of
5
rating by Lindsey Garland
"Great customer service and he found us the best price that no one else has been able to find and way cheaper than what we have been paying for years. Highly recommend Joey with State Farm to take care of your insurance needs!!"
We responded:
"Thank you so much, Lindsey! We’re thrilled Joey was able to help you find a much better price and provide the customer service you deserve. Your recommendation means a lot, and we're grateful you chose us for your insurance needs! - Frank"
Author Gerry Harris
May 21, 2025
5
out of
5
rating by Author Gerry Harris
"Very professional and easy to communicate with pertaining to business"
We responded:
"Thank you, Gerry, for the kind words and the 5 Star Review! Our staff prides ourselves on our professionalism and making sure the customers are satisfied."
Kutubo Jolla
May 19, 2025
5
out of
5
rating by Kutubo Jolla
"Malissa was great help and very informative"
We responded:
"Thank you Kutubo, for the 5-star review! We really appreciate your business and look forward to working with you! "
Kari Anderson
May 16, 2025
5
out of
5
rating by Kari Anderson
"Joey went above and beyond to help us get rental insurance for our son in Mississippi. Finding his apartment had turned out to be very stressful and his kindness and willingness to offer in every way to help completely turned my day around. The world needs more Joeys!"
We responded:
"Thank you, Kari. Joey will be happy to hear the kind words. I'm glad he was able to help your son get the policy he needed. I agree, we definitely need more Joeys! Thanks, Frank"
Kathy Bennett
May 16, 2025
5
out of
5
rating by Kathy Bennett
"I truly enjoyed talking to you! Your a Beautiful person with a good heart!!"
We responded:
"Thank you so much, Kathy! Your kind words truly mean a lot. Please don’t hesitate to reach out if you need anything else. Thanks again for choosing us! - Frank"
Pankaj Joshi
May 15, 2025
5
out of
5
rating by Pankaj Joshi
"Spoke to Mellisa. She was very helpful in answering all our questions."
We responded:
"Thank you for the great review, Pankaj! We're happy to hear Melissa was able to help and answer all your questions. If you have any additional questions or concerns, please reach out. Thanks again for your support! - Frank "
betsy mckee
May 14, 2025
5
out of
5
rating by betsy mckee
"Melissa was amazing. I called to transfer insurance from my old truck to a new truck. During the same call I was able to update my homeowners insurance (mailing address). She was very friendly, easy to talk to, and knowledgeable on all my insurance needs. Thank you so much!"
We responded:
"Hi Betsy! Thank you so much for the kind words! We’re so glad Melissa was able to help with both your auto and homeowners' insurance in one smooth call. We appreciate you taking the time to share your experience! If you have additional questions or need assistance, please don’t hesitate to reach out. - Frank"
Tamekia Hampton
May 8, 2025
5
out of
5
rating by Tamekia Hampton
"Joey really helped me with my needs to accommodate my transition from FL to TN. He was very supportive and polite and worked with me throughout the process. He is definitely a person who truly cares about his customers. Thank you Joey for everything. I would recommend you guys ask for him because he is patient and understanding. Joey Joey Joey!!!!"
We responded:
"Thank you so much, Tamekia! Joey was thrilled to support your move from Florida to Tennessee and truly appreciates your kind words. He’s dedicated to making the process smooth and personal, and your recommendation means a lot! Thanks again for your support! - Frank"
Donnie Pearson
May 3, 2025
5
out of
5
rating by Donnie Pearson
"I had a fantastic experience working with Joey Brown to secure both my car and homeowners insurance. From the beginning, he was incredibly knowledgeable, responsive, and genuinely interested in helping me find the best coverage at the right price. He took the time to explain my options clearly and made the entire process smooth and stress-free. Highly recommend him to anyone looking for a reliable and trustworthy insurance professional!"
We responded:
"Thank you, Donnie! We're happy to hear about your experience with Joey. He truly goes above and beyond to make sure our customers feel confident and supported throughout the process. We appreciate your kind words and recommendation—it means a lot! - Frank"
Lorrine Benton
April 28, 2025
5
out of
5
rating by Lorrine Benton
"Great job"
We responded:
"Thank you, Lorrine! We appreciate your support and are glad you had a great experience with us! If there's anything else you need, please feel free to reach out. - Frank"
Joe Carter
April 25, 2025
5
out of
5
rating by Joe Carter
"The agent was very nice, and professional. Thank you Mrs. Kay!"
We responded:
"Thank you, Joe! We're so glad to hear you had a great experience with Kadeidra. She always brings kindness and professionalism to every interaction—we truly appreciate your feedback! - Frank"
Nikki Jones
April 24, 2025
5
out of
5
rating by Nikki Jones
"Joey was awesome! He helped me through a sticky spot of homeownership! I am super grateful for being introduced to him."
We responded:
"Nikki, Thank you so much for the kind words! We're thrilled Joey was able to help you through a challenging situation - he truly cares about our clients. - Frank"
Latonya Sidney
April 11, 2025
5
out of
5
rating by Latonya Sidney
"I was stressing out over Homeowner insurance and OMG Miss Kay took my call for several days she was patient, she broke things down, and really explained what I was getting and examples of what and how they are used I felt like I been knowing her forever she was patient with me and nice though the whole journey I will be recommending her to people that I know I felt like she was my big sister helping a sister. HIGHLY RECOMMENDING."
We responded:
"Latonya, thank you so much for your kind words! I’m thrilled to hear that Kay made such a positive impact during your experience with us. She has a gift for making people feel supported and cared for—like family—and I’m so glad she could ease your mind and walk you through everything step by step. We’re so grateful for your recommendation. We’re here for you anytime! -Frank"
Jasmine Clincy
April 7, 2025
5
out of
5
rating by Jasmine Clincy
"Kay has been such a great help! She was very kind and worked quickly !"
We responded:
"Thank you for the five-star review, Jasmine! I'm happy to hear Kay was helpful, kind, and efficient—it’s wonderful to know she made such a positive impression. We appreciate your feedback! - Frank"
Deanta Sipp
March 21, 2025
5
out of
5
rating by Deanta Sipp
"Customer service was 5 star. Joey did a great job following up and answering my many questions without every getting flustered or catching an attitude and he was also very patient with me and he also did a great job at objection handling everytime I gave him one he objected respectfully and honestly."
We responded:
"Thank you, Deanta! We appreciate your kind words about Joey’s patience and professionalism. We're always here to help with any questions you may have, please let us know if you ever need any assistance! - Frank"