State Farm® Insurance Agent Frank Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Raye Davis
October 19, 2026
5
out of
5
rating by Raye Davis
"HIGHLY recommend this office!! Very thorough with details of policy and great communication!!"
Munira Nour
October 13, 2026
5
out of
5
rating by Munira Nour
"Melissa was amazing! She was very patient and took the time to explain my auto, home, and life insurance options in detail. She answered all my questions, made everything easy to understand, and never made me feel rushed. She was professional, kind, and genuinely helpful. I highly recommend Melissa at State Farm for her excellent customer service"
We responded:
"Munira, thank you for your wonderful review! I'm glad to hear Melissa took such great care of you and made understanding your insurance options easy. She truly cares about helping our customers make informed decisions, and we're fortunate to have her on our team. We appreciate your kind words, recommendation, and trust in our agency! - Frank"
Elizabeth M. Clark
October 11, 2026
5
out of
5
rating by Elizabeth M. Clark
"I love State Farm! The whole office team is wonderful! Kay and Jay are amazing and will always take plenty of time to answer my questions! We have home owners, multi car, and RV insurance."
We responded:
"Thank you so much, Elizabeth, for your wonderful review and for trusting us with your insurance needs! We’re glad to hear that Kay and Jay have taken such great care of you. We truly appreciate your loyalty and are grateful to have you as part of our State Farm family! - Frank"
DeWayne Wilson
October 11, 2026
5
out of
5
rating by DeWayne Wilson
"This was an Amazing experience getting Auto and Rental insurance. Thank you for making it Hassle free."
We responded:
"DeWayne, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! Welcome to our State Farm family! We are here when you need us. - Frank"
Rodney Stanback
October 8, 2026
5
out of
5
rating by Rodney Stanback
"Great customer service, nice pleasant attitude. Made me happy to spend my money!!!!!"
We responded:
"Thanks for the fantastic rating, Rodney! I'm glad you had a great experience with my team. Don’t hesitate to reach out anytime—we’re always here to help. - Frank"
jordan abraham
October 7, 2026
5
out of
5
rating by jordan abraham
"I had the almost amazing experience. The customer service was outstanding and I can’t wait to let my family members know that they need to get life insurance and that State Farm is the best place to do that."
We responded:
"Thanks so much for the fantastic review, Jordan! We’re so glad you had a great experience with our team. Protecting your loved ones with Life insurance is absolutely important. Let us know if we can help your other family members as well. - Frank"
Jeffrie Gonzalez
October 7, 2026
5
out of
5
rating by Jeffrie Gonzalez
"Great team. Jay was my agent. He got me a great deal compared to my last provider. He managed to safe me a few hundreds instead of pennies with the same and better coverage."
We responded:
"Thanks so much for the review, Jeffrie! We really appreciate you letting us know Jay helped you get better coverage at a competitive rate. Just reach out anytime if you need us - we’re here for you. - Frank"
Kameron Ross
October 6, 2026
5
out of
5
rating by Kameron Ross
"Melissa was so nice and incredibly helpful! She took the time to help me get a lower rate with State Farm, and I really appreciate her excellent customer service. Highly recommend Melissa!"
We responded:
"Kameron, we really appreciate your 5-star review - it truly means a lot to us! I'm glad Melissa was able to help you and I will let her know about your kind words. We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. Please reach out! - Frank"
Michelle Romero
October 6, 2026
5
out of
5
rating by Michelle Romero
"I worked with Melissa at State Farm when shopping around for Home Insurance for my new home. As a new home owner, I did not understand a lot about home insurance, and Melissa walked me through it step by step, patiently answering questions when I had them. She was also incredibly responsive to my phone calls, emails or text messages and sent me MULTIPLE quotes when I asked for them. I was able to speak with Frank as well, and his patience, education, and care that I got what I needed was evident in my interaction with him. Additionally, their pricing was extremely competitive amongst the options I had. I can’t recommend this team enough. Definitely give them a call if you are considering purchasing home insurance in the Memphis area!"
We responded:
"Michelle, thank you so much for taking the time to leave such a thoughtful review! I’m so glad Melissa was able to walk you through your home insurance options and make the process easier to understand. I also truly appreciate your kind words about your conversation with me. It was a pleasure helping you, and we’re grateful you gave our office the opportunity to assist you. Congratulations on your new home, and please don’t hesitate to reach out if we can ever help in the future! - Frank"
Jenni
October 5, 2026
5
out of
5
rating by Jenni
"Ms Jones Was Great…"
We responded:
"Thanks so much for the amazing review, Jenni! I'm glad Kay was able to make it such a great experience. Just reach out anytime if you need us - we’re here for you. - Frank"
Bud Alice
September 29, 2026
5
out of
5
rating by Bud Alice
"Wonderful experience, they were able to save me a great deal on my insurances, I definitely recommend these friendly people!"
We responded:
"Hi Bud, thank you for your kind review! We really appreciate you taking the time to share your experience with us. Please reach out to us if any questions come up! - Frank"
Kutubo Jolla
September 23, 2026
5
out of
5
rating by Kutubo Jolla
"Malissa was great help and very informative"
We responded:
"Thank you Kutubo, for the 5-star review! We really appreciate your business and look forward to working with you! "
Nick Morgan
September 18, 2026
5
out of
5
rating by Nick Morgan
"The service at state farm was excellent! I enjoyed the help from jay!"
We responded:
"Thank you, Nick! We’re glad to hear you had an excellent experience with Jay. We truly appreciate you choosing our State Farm office! - Frank"
Rachel Webb
September 17, 2026
5
out of
5
rating by Rachel Webb
"Agents are very nice and helpful when I call"
We responded:
"Rachel, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. - Frank"
Pamela Jackson
September 11, 2026
5
out of
5
rating by Pamela Jackson
"Jay Foster was helpful and informative, he took care everything and answered all my questions about State Farm. Thank you"
We responded:
"Pamela, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know that Jay met your expectations. - Frank"
HOPE
September 8, 2026
5
out of
5
rating by HOPE
"I'm happy with the service provided at this location, is quick and easy, everyone is courteous and professional. They are always looking after you. Thank you!"
We responded:
"Thank you so much for the 5 stars, Hope! We really appreciate your kind words. If you ever need anything, feel free to reach out anytime. - Frank"
Shawn v
September 4, 2026
5
out of
5
rating by Shawn v
"Hey, truly amazing service manager agent.answers, all my questions checks up on me. Making sure I'm doing okay has been there more for me. In the past month than my old insurance company was in 10 yearup not to mention a huge discount in prices versus my old insurance company.. Could not recommend this company more.. Thank you so much..."
We responded:
"Shawn, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Missy was able to meet your expectations. We hope to have you with us over 10 years as well. - Frank"
Clayette Hill
September 4, 2026
5
out of
5
rating by Clayette Hill
"I have been a State Farm customer for over 25 years. Frank's staff is reliable and responsive. They listen carefully and make sure you understand how your coverage will benefit you. I appreciate their honesty."
We responded:
"Thank you, Clayette!! We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. Thank you for being part of our State Farm Family! - Frank"
Christine Sims
August 31, 2026
5
out of
5
rating by Christine Sims
"Oh my the process was so smooth and fast I was irritated at first but talking to the agent calmed me and saved me money."
We responded:
"Thank you so much for your kind review, Christine! If you need us, we are just a call away! - Frank "
Dawud Muhammad
August 31, 2026
5
out of
5
rating by Dawud Muhammad
"Very insightful about the products and looking to help me throughout each process"
We responded:
"Dawud, thank you for taking the time to leave us a 5-star review - we’re so grateful for your feedback! We are always here to help - Frank"
CHRISTINE MASSEY
August 29, 2026
5
out of
5
rating by CHRISTINE MASSEY
"I had an exceptional experience changing car insurance from another company to State Farm. I got quotes from SF and found their rates to be much lower than my previous rates. I really liked the knowledgeable and friendly service I received at the Frank Simmons SF office so I decided to bundle my house insurance in with my car insurance, which resulted in more savings. I also had been looking for a life insurance plan and the Agent at SF helped me find just what I was looking for! Now my insurance life is all tied together in a SF bundle and I know if I have any questions or concerns I can call the Frank Simmons office for quick and reliable advice. Thanks State Farm!"
We responded:
"Christine, thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience with our team and that we were able to help you save while bringing your auto, home, and life insurance together. We truly appreciate you trusting our State Farm office with your insurance needs. Our team is always here whenever you have questions or need us. Welcome to the State Farm family, Christine! Thanks, Frank"
Derrick Miller
August 28, 2026
5
out of
5
rating by Derrick Miller
"Kay was amazing! She was very helpful and made the process of getting auto insurance easy and stress-free. She took the time to find me a great rate and made sure I understood everything. I really appreciate her patience and professionalism. I definitely recommend Kay to anyone looking for a good auto insurance rate!"
We responded:
"Derrick, thanks so much for the outstanding review. We know Kay definitely took care of your insurance needs. Please reach out anytime you need us. - Frank"
Garron Overby
August 27, 2026
5
out of
5
rating by Garron Overby
"My State Farm agent was amazing, she was able to get me into a much better policy at a cheaper premium! Thanks for helping me!"
We responded:
"Garron, thank you for the fantastic review! I'm glad we were able to get you what you needed at a better premium. Please reach out to us anytime! - Frank"
Tracie Bobo
August 27, 2026
5
out of
5
rating by Tracie Bobo
"The agent have great customer service. I love the service very well."
We responded:
"Thank you for your review, Tracie! If you ever have any questions or need assistance, we’re always here and happy to help. - Frank"
Steven
August 21, 2026
5
out of
5
rating by Steven
"Great customer service."
We responded:
"Steven, thank you for the 5-star review - we really appreciate your kind words! - Frank"