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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamara Ware

Tamara Ware

April 15, 2026

5  out of  5
rating by Tamara Ware
"Jay was awesome, his energy was amazing. He was very helpful and informative, broke every policy down to where I understood. Great customer service, I was Wowed for sure 👍"
We responded:
"Dear Tamara, Thank you for the awesome feedback! We're thrilled that you had such a great experience when working with Jay. Just know, we are always here to help you when needed. Welcome to the State Farm Family! - Frank"
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Ariel Austin

April 14, 2026

5  out of  5
rating by Ariel Austin
"Melissa was great! So kind & patient!! I wish I could send more than 5 stars !!!she needs a raise !! It’s seldom you come across a good helpful customer service representative!!!!"
We responded:
"Hi Ariel, Thanks for the great review! We are so happy that you had such a great experience with Melissa. We really appreciate such high praise for our team member. Just know, we are always here to help. - Frank"
Profile photo of LaKeicha Williams

LaKeicha Williams

April 14, 2026

5  out of  5
rating by LaKeicha Williams
"Jay was such a wonderful agent and he answered all my questions..Excellent customer service!!!"
We responded:
"Hey LaKeicha, Thank you for the awesome feedback. I'm glad your experience with Jay was a great one. Feel free to reach out to us anytime, we are always here to help! - Frank"
Profile photo of Yasmine Harris

Yasmine Harris

April 13, 2026

5  out of  5
rating by Yasmine Harris
"Kay! I loved her energy. And she called me right when I needed insurance."
We responded:
"Hey Yasmine, Thank you for taking the time to share your experience! I'm so glad Kay was there when you needed her. Just know, we are here to help when you need us. - Frank"
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Cashey McClure

March 31, 2026

5  out of  5
rating by Cashey McClure
"Kay was very nice and we were able to get our Insurance needs done quickly."
We responded:
"Cashey, thank you for taking the time to share your experience. It's great to know that Kay was able to get you the insurance you needed. We really appreciate your business! - Frank"
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Ida Preston

March 25, 2026

5  out of  5
rating by Ida Preston
"The agent was very professional, informative and patience all great skills."
We responded:
"Hi Ida, thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! - Frank"
Profile photo of Anisha Devereaux

Anisha Devereaux

March 18, 2026

5  out of  5
rating by Anisha Devereaux
"I love Melissa!! She been working with me for 3 yrs now and she always point me to the right direction when it come to insurance.."
We responded:
"Hey Anisha, we are grateful and appreciate the time you took to leave your review. I'm glad Melissa has been able to help you with your insurance needs. We're always here to help, so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! - Frank"
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T. B.

March 18, 2026

5  out of  5
rating by T. B.
"Kadeidra was such a pleasant and patient person to work with. Would highly recommend."
We responded:
"Hi T. B., I'm happy to hear about your experience with Kadeidra. We love that you had such a great experience! Our goal will always be to provide the best experience, and we love knowing yours was no different. - Thanks, Frank"
Profile photo of Carla Harden

Carla Harden

March 13, 2026

5  out of  5
rating by Carla Harden
"Melissa is an absolute joy to work with. She’s fast and friendly and alleviated so much stress in 1 phone call. This is a great group to work with."
We responded:
"Hey Carla, I'm glad to hear about your experience with Melissa! We truly appreciate you taking the time to leave us a google review and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. - Frank"
Profile photo of Zane Scott

Zane Scott

March 11, 2026

5  out of  5
rating by Zane Scott
"Melissa was very helpful with the whole process. The whole team is great!"
We responded:
"Hey Zane, thanks for the kind words about Melissa. I'm happy she was able to help you get the policy you needed. We look forward to helping you in the future. Congratulations on your upcoming wedding!! I'll see you there! - Frank"
Profile photo of Paris Bradford

Paris Bradford

March 10, 2026

5  out of  5
rating by Paris Bradford
"Kay was so helpful & very polite I loved handling business with her on today she helped me with getting home insurance & I’m very thankful"
We responded:
"Hey Paris, we appreciate the time you took to give our office such a great rating and the kind words about Kay. We love that you had such a great experience! Thanks for sharing! We are always here for you when you need us. - Frank"
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Sungho Jang

March 9, 2026

5  out of  5
rating by Sungho Jang
"Melissa, a staff, was VERY kind and explained everything clearly. Thanks to her help, I was able to switch my auto insurance at a lower price. I really appreciate her kindness and assistance!"
We responded:
"Sungho, we're delighted to hear about your experience and for the positive feedback about Melissa. She is a great asset of our team. Please reach out whenever you need our assistance. - Frank"
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shelia smith

March 9, 2026

5  out of  5
rating by shelia smith
"Melissa was great,answered all of questions. Very nice person. ❤️"
We responded:
"Hi Shelia, thank you for your feedback. I'm thrilled that you had a great experience with Melissa. I'll be sure to share your experience with her. - Frank"
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Juanita Watkins

March 4, 2026

5  out of  5
rating by Juanita Watkins
"Melissa was great she keep calling, until I made a decision to cancel my ins., and join State Farm. Very impressed."
We responded:
"Juanita, we appreciate the time you took to give us such a great review! I'm glad Melissa was able to get you the coverage you needed. Thank you for trusting us with your insurance needs. - Frank"
Profile photo of Christian Wood

Christian Wood

March 3, 2026

5  out of  5
rating by Christian Wood
"Jay is so sweet and understanding. Explained my policy in detail and it was easy to understand"
We responded:
"Hi Christian, thank you for taking the time to share your experience with Jay. We really appreciate the great review and look forward to helping you in the future. - Frank"
Profile photo of Edna Smith

Edna Smith

March 2, 2026

5  out of  5
rating by Edna Smith
"Melissa did an excellent job answering my questions and assisting me with my insurance needs."
We responded:
"Edna, Thanks for the kind words! We are glad that Melissa was able to assist you and answer all your questions. Please reach out to us with any additional questions or comments! - Frank"
Profile photo of Laurie Thompson

Laurie Thompson

February 23, 2026

5  out of  5
rating by Laurie Thompson
"I just switched my auto insurance from Progressive to State Farm. Frank was able to get me better coverage for a rate that was half as much as I had been paying. I highly recommend reaching out to Frank for all of your insurance needs."
We responded:
"Hey Laurie, thank you so much for the wonderful review. Our goal will always be to provide the best experience, and we love knowing yours was no different. I truly appreciate the kind words and your recommendations. - Frank"
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claudia nicholson

February 20, 2026

5  out of  5
rating by claudia nicholson
"Love melissa"
We responded:
"Claudia, thank you for your nice note for Melissa. We also appreciate the 5-star review! Please reach out to our office whenever you need us. - Frank"
Profile photo of Eve Sumrall

Eve Sumrall

February 13, 2026

5  out of  5
rating by Eve Sumrall
"Melissa did a wonderful job providing me with coverage. She is very professional and knowledgeable."
We responded:
"Eve, thanks so much for taking the time to share your positive experience with Melissa! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience, and we love knowing yours was no different. Please let us know what we can do for you in the future. - Frank"
Profile photo of Louise Besimi

Louise Besimi

February 10, 2026

5  out of  5
rating by Louise Besimi
"I LOVE MS. KAY!!!! SHE'S A REAL BLESSING!!! SHE MADE SIRE EVERYTHING WAS SET UP THAT I HAD EVERYTHING I NEEDED!!! YOU COULDN'T ASK FOR A MORE ATTENTIVE PERSON!! AND SHE'S SOOOOOOOO SWEET!! SHE'S A REAL BLESSING!!! ☺☺☺ THANK YOU, MS. KAY FOR EVERYTHING!!! ☺☺☺☺☺"
We responded:
"Louise, Thanks so much for taking the time to share your positive experience with Kay! We appreciate your recognition and will do our best to keep up the great work! We definitely are very blessed to have such a wonderful asset on our team! - Frank"
Profile photo of Lucille Cornwell

Lucille Cornwell

February 9, 2026

5  out of  5
rating by Lucille Cornwell
"The agent was very kind and patient with me. Help and explained anything I didn’t understand"
We responded:
"Lucille, thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! - Frank"
Profile photo of Deborah Hawkins

Deborah Hawkins

February 5, 2026

5  out of  5
rating by Deborah Hawkins
"Melissa very helpful understood my situation"
We responded:
"Hey Deborah, Thanks so much for taking the time to share your positive experience! We are glad that you enjoyed talking with Melissa, she's always helpful. We look forward to serving you many more times in the future! - Frank"
Profile photo of Amber Green

Amber Green

February 5, 2026

5  out of  5
rating by Amber Green
"Love it"
We responded:
"Hi Amber, thank you for the 5-star review."
Profile photo of Diane Greer

Diane Greer

February 4, 2026

5  out of  5
rating by Diane Greer
"Great service, coverage clearly explain, easy pleasant switch Thanks Melissa"
We responded:
"Hello Diane, Thanks so much for taking the time to share your positive experience with Melissa! We appreciate your recognition and will do our best to keep up the great work! - Frank"
Profile photo of Robert White

Robert White

January 31, 2026

5  out of  5
rating by Robert White
"Kay is the best to work with and always a pleasure!"
We responded:
"Robert, it's great to hear about your experience! We love that you had such a great experience with Kay! Thanks for sharing! - Frank"