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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kutubo Jolla

Kutubo Jolla

September 23, 2026

5  out of  5
rating by Kutubo Jolla
"Malissa was great help and very informative"
We responded:
"Thank you Kutubo, for the 5-star review! We really appreciate your business and look forward to working with you! "
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Nick Morgan

September 18, 2026

5  out of  5
rating by Nick Morgan
"The service at state farm was excellent! I enjoyed the help from jay!"
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Rachel Webb

September 17, 2026

5  out of  5
rating by Rachel Webb
"Agents are very nice and helpful when I call"
We responded:
"Rachel, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. - Frank"
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Pamela Jackson

September 11, 2026

5  out of  5
rating by Pamela Jackson
"Jay Foster was helpful and informative, he took care everything and answered all my questions about State Farm. Thank you"
We responded:
"Pamela, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know that Jay met your expectations. - Frank"
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HOPE

September 8, 2026

5  out of  5
rating by HOPE
"I'm happy with the service provided at this location, is quick and easy, everyone is courteous and professional. They are always looking after you. Thank you!"
We responded:
"Thank you so much for the 5 stars, Hope! We really appreciate your kind words. If you ever need anything, feel free to reach out anytime. - Frank"
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Shawn v

September 4, 2026

5  out of  5
rating by Shawn v
"Hey, truly amazing service manager agent.answers, all my questions checks up on me. Making sure I'm doing okay has been there more for me. In the past month than my old insurance company was in 10 yearup not to mention a huge discount in prices versus my old insurance company.. Could not recommend this company more.. Thank you so much..."
We responded:
"Shawn, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Missy was able to meet your expectations. We hope to have you with us over 10 years as well. - Frank"
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Clayette Hill

September 4, 2026

5  out of  5
rating by Clayette Hill
"I have been a State Farm customer for over 25 years. Frank's staff is reliable and responsive. They listen carefully and make sure you understand how your coverage will benefit you. I appreciate their honesty."
We responded:
"Thank you, Clayette!! We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. Thank you for being part of our State Farm Family! - Frank"
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Christine Sims

August 31, 2026

5  out of  5
rating by Christine Sims
"Oh my the process was so smooth and fast I was irritated at first but talking to the agent calmed me and saved me money."
We responded:
"Thank you so much for your kind review, Christine!  If you need us, we are just a call away! - Frank "
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Dawud Muhammad

August 31, 2026

5  out of  5
rating by Dawud Muhammad
"Very insightful about the products and looking to help me throughout each process"
We responded:
"Dawud, thank you for taking the time to leave us a 5-star review - we’re so grateful for your feedback! We are always here to help - Frank"
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CHRISTINE MASSEY

August 29, 2026

5  out of  5
rating by CHRISTINE MASSEY
"I had an exceptional experience changing car insurance from another company to State Farm. I got quotes from SF and found their rates to be much lower than my previous rates. I really liked the knowledgeable and friendly service I received at the Frank Simmons SF office so I decided to bundle my house insurance in with my car insurance, which resulted in more savings. I also had been looking for a life insurance plan and the Agent at SF helped me find just what I was looking for! Now my insurance life is all tied together in a SF bundle and I know if I have any questions or concerns I can call the Frank Simmons office for quick and reliable advice. Thanks State Farm!"
We responded:
"Christine, thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience with our team and that we were able to help you save while bringing your auto, home, and life insurance together. We truly appreciate you trusting our State Farm office with your insurance needs. Our team is always here whenever you have questions or need us. Welcome to the State Farm family, Christine! Thanks, Frank"
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Derrick Miller

August 28, 2026

5  out of  5
rating by Derrick Miller
"Kay was amazing! She was very helpful and made the process of getting auto insurance easy and stress-free. She took the time to find me a great rate and made sure I understood everything. I really appreciate her patience and professionalism. I definitely recommend Kay to anyone looking for a good auto insurance rate!"
We responded:
"Derrick, thanks so much for the outstanding review. We know Kay definitely took care of your insurance needs. Please reach out anytime you need us. - Frank"
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Garron Overby

August 27, 2026

5  out of  5
rating by Garron Overby
"My State Farm agent was amazing, she was able to get me into a much better policy at a cheaper premium! Thanks for helping me!"
We responded:
"Garron, thank you for the fantastic review! I'm glad we were able to get you what you needed at a better premium. Please reach out to us anytime! - Frank"
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Tracie Bobo

August 27, 2026

5  out of  5
rating by Tracie Bobo
"The agent have great customer service. I love the service very well."
We responded:
"Thank you for your review, Tracie! If you ever have any questions or need assistance, we’re always here and happy to help. - Frank"
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Steven

August 21, 2026

5  out of  5
rating by Steven
"Great customer service."
We responded:
"Steven, thank you for the 5-star review - we really appreciate your kind words! - Frank"
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Bristol Witt

August 18, 2026

5  out of  5
rating by Bristol Witt
"Kay saved me hundreds when I thought I could not get better out there! Contacted me 8 months ago and 8 months later called me out of nowhere and was very kind! I am so happy!"
We responded:
"Thanks so much for the amazing review, Bristol! We really appreciate your support. Looks like Kay's persistence paid off for everyone. Glad to have you as part of our Family. Just reach out anytime if you need us - we’re here for you. - Frank"
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angel tittle

August 4, 2026

5  out of  5
rating by angel tittle
"My representative Kay was a great help to me! She was able to get me a better insurance rate and went over every detail!"
We responded:
"Angel, thank you for your thoughtful review! We're so glad Kay was able to help you find a better rate and take the time to explain everything. We truly appreciate your trust and look forward to serving you in the future! - Frank
"
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Monica

August 3, 2026

5  out of  5
rating by Monica
"Kadeidra Jones made the process of switching insurance companies very smooth and seamless! Thank you!"
We responded:
"Monica, thank you for your wonderful review! We're so glad Kadeidra made your switch smooth and seamless. We appreciate your trust and look forward to being here whenever you need us! - Frank"
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ryobi chichen

August 1, 2026

5  out of  5
rating by ryobi chichen
"Kay is awesome. Thank you to everyone there. Give them a call!"
We responded:
"Ryobi, thank you so much for your kind words! We're thrilled to hear Kay made such a great impression. We truly appreciate your support and recommendation, and we're always here if you need us!"
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Jason Lemmon

July 30, 2026

5  out of  5
rating by Jason Lemmon
"State farm lowered my insurance by $85 and kept the same premiums that I had on the current car that I'm driving Jay is my representative this is in Germantown I don't know the name of the State farm but I do know it's in Germantown and I would suggest anybody give him a call"
We responded:
"Thanks for the kind words, Jason! We’re happy to hear Jay was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Evangeline Ingles

July 30, 2026

5  out of  5
rating by Evangeline Ingles
"Melissa is so helpful and very approachable with good customer service."
We responded:
"Thanks so much for the amazing review, Evangeline! We really appreciate your support, just reach out anytime if you need us - we’re here for you. - Frank"
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John Netterville

July 29, 2026

5  out of  5
rating by John Netterville
"When I say one of the best agents I have ever spoke with. Ms. Melissa was great. She took her time and made sure I was able to get everything I needed on my policy. I would point anyone I know her way."
We responded:
"John, thank you for the fantastic review! I will let Melissa know about the kind words. We’re always here to support you with your insurance needs! - Frank"
Profile photo of Tationna Turner

Tationna Turner

July 21, 2026

5  out of  5
rating by Tationna Turner
"Kay’s customer service is wonderful and she helped me with no problem"
We responded:
"Tationna, thank you for the fantastic review and acknowledging Kay's wonderful service. We’re always here to support you with your insurance needs. - Frank"
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Jonathan North

July 17, 2026

5  out of  5
rating by Jonathan North
"Melissa was extremely friendly and helpful!"
We responded:
"Jonathan, thank you for the great review and the recognition for Melissa. I’m glad we were able to help you with your insurance needs. - Frank"
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Whitney Adell

July 15, 2026

5  out of  5
rating by Whitney Adell
"Kay, Kay, Kay!

She is awesome! Better than Jake from State Farm LOL.
She is professional, informative, and transparent.

Giving ⭐️⭐️⭐️⭐️⭐️’s to Kay from State Farm"
We responded:
"Thank you so much for the 5 stars, Whitney! Kay absolutely does a wonderful job. We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Charity Mackey

Charity Mackey

July 14, 2026

5  out of  5
rating by Charity Mackey
"Thank you Kay for providing excellent customer service! Please ask for Kay if you’re looking for car/home insurance. She was awesome!"
We responded:
"Charity, we’re so happy to hear you had a great experience with Kay - thank you for the wonderful 5-star review! We are here to help anytime you need us. - Frank "