State Farm® Insurance Agent Frank Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Author Gerry Harris
May 21, 2025
5
out of
5
rating by Author Gerry Harris
"Very professional and easy to communicate with pertaining to business"
We responded:
"Thank you, Gerry, for the kind words and the 5 Star Review! Our staff prides ourselves on our professionalism and making sure the customers are satisfied."
Kutubo Jolla
May 19, 2025
5
out of
5
rating by Kutubo Jolla
"Malissa was great help and very informative"
We responded:
"Thank you Kutubo, for the 5-star review! We really appreciate your business and look forward to working with you! "
Kari Anderson
May 16, 2025
5
out of
5
rating by Kari Anderson
"Joey went above and beyond to help us get rental insurance for our son in Mississippi. Finding his apartment had turned out to be very stressful and his kindness and willingness to offer in every way to help completely turned my day around. The world needs more Joeys!"
We responded:
"Thank you, Kari. Joey will be happy to hear the kind words. I'm glad he was able to help your son get the policy he needed. I agree, we definitely need more Joeys! Thanks, Frank"
Kathy Bennett
May 16, 2025
5
out of
5
rating by Kathy Bennett
"I truly enjoyed talking to you! Your a Beautiful person with a good heart!!"
We responded:
"Thank you so much, Kathy! Your kind words truly mean a lot. Please don’t hesitate to reach out if you need anything else. Thanks again for choosing us! - Frank"
Pankaj Joshi
May 15, 2025
5
out of
5
rating by Pankaj Joshi
"Spoke to Mellisa. She was very helpful in answering all our questions."
We responded:
"Thank you for the great review, Pankaj! We're happy to hear Melissa was able to help and answer all your questions. If you have any additional questions or concerns, please reach out. Thanks again for your support! - Frank "
betsy mckee
May 14, 2025
5
out of
5
rating by betsy mckee
"Melissa was amazing. I called to transfer insurance from my old truck to a new truck. During the same call I was able to update my homeowners insurance (mailing address). She was very friendly, easy to talk to, and knowledgeable on all my insurance needs. Thank you so much!"
We responded:
"Hi Betsy! Thank you so much for the kind words! We’re so glad Melissa was able to help with both your auto and homeowners' insurance in one smooth call. We appreciate you taking the time to share your experience! If you have additional questions or need assistance, please don’t hesitate to reach out. - Frank"
Tamekia Hampton
May 8, 2025
5
out of
5
rating by Tamekia Hampton
"Joey really helped me with my needs to accommodate my transition from FL to TN. He was very supportive and polite and worked with me throughout the process. He is definitely a person who truly cares about his customers. Thank you Joey for everything. I would recommend you guys ask for him because he is patient and understanding. Joey Joey Joey!!!!"
We responded:
"Thank you so much, Tamekia! Joey was thrilled to support your move from Florida to Tennessee and truly appreciates your kind words. He’s dedicated to making the process smooth and personal, and your recommendation means a lot! Thanks again for your support! - Frank"
Donnie Pearson
May 3, 2025
5
out of
5
rating by Donnie Pearson
"I had a fantastic experience working with Joey Brown to secure both my car and homeowners insurance. From the beginning, he was incredibly knowledgeable, responsive, and genuinely interested in helping me find the best coverage at the right price. He took the time to explain my options clearly and made the entire process smooth and stress-free. Highly recommend him to anyone looking for a reliable and trustworthy insurance professional!"
We responded:
"Thank you, Donnie! We're happy to hear about your experience with Joey. He truly goes above and beyond to make sure our customers feel confident and supported throughout the process. We appreciate your kind words and recommendation—it means a lot! - Frank"
Lorrine Benton
April 28, 2025
5
out of
5
rating by Lorrine Benton
"Great job"
We responded:
"Thank you, Lorrine! We appreciate your support and are glad you had a great experience with us! If there's anything else you need, please feel free to reach out. - Frank"
Joe Carter
April 25, 2025
5
out of
5
rating by Joe Carter
"The agent was very nice, and professional. Thank you Mrs. Kay!"
We responded:
"Thank you, Joe! We're so glad to hear you had a great experience with Kadeidra. She always brings kindness and professionalism to every interaction—we truly appreciate your feedback! - Frank"
Nikki Jones
April 24, 2025
5
out of
5
rating by Nikki Jones
"Joey was awesome! He helped me through a sticky spot of homeownership! I am super grateful for being introduced to him."
We responded:
"Nikki, Thank you so much for the kind words! We're thrilled Joey was able to help you through a challenging situation - he truly cares about our clients. - Frank"
Latonya Sidney
April 11, 2025
5
out of
5
rating by Latonya Sidney
"I was stressing out over Homeowner insurance and OMG Miss Kay took my call for several days she was patient, she broke things down, and really explained what I was getting and examples of what and how they are used I felt like I been knowing her forever she was patient with me and nice though the whole journey I will be recommending her to people that I know I felt like she was my big sister helping a sister. HIGHLY RECOMMENDING."
We responded:
"Latonya, thank you so much for your kind words! I’m thrilled to hear that Kay made such a positive impact during your experience with us. She has a gift for making people feel supported and cared for—like family—and I’m so glad she could ease your mind and walk you through everything step by step. We’re so grateful for your recommendation. We’re here for you anytime! -Frank"
Jasmine Clincy
April 7, 2025
5
out of
5
rating by Jasmine Clincy
"Kay has been such a great help! She was very kind and worked quickly !"
We responded:
"Thank you for the five-star review, Jasmine! I'm happy to hear Kay was helpful, kind, and efficient—it’s wonderful to know she made such a positive impression. We appreciate your feedback! - Frank"
Deanta Sipp
March 21, 2025
5
out of
5
rating by Deanta Sipp
"Customer service was 5 star. Joey did a great job following up and answering my many questions without every getting flustered or catching an attitude and he was also very patient with me and he also did a great job at objection handling everytime I gave him one he objected respectfully and honestly."
We responded:
"Thank you, Deanta! We appreciate your kind words about Joey’s patience and professionalism. We're always here to help with any questions you may have, please let us know if you ever need any assistance! - Frank"
Stacy Pierce
March 21, 2025
5
out of
5
rating by Stacy Pierce
"He was a very nice gentleman and helped me very much! 5 stars"
We responded:
"Thank you, Stacy! We're glad to hear you had a great experience. Please let us know if there's anything else we can do for you. Thank you for choosing us! - Frank"
Heather Smith
March 18, 2025
5
out of
5
rating by Heather Smith
"Joey was amazing and answered all my questions ."
We responded:
"Thank you, Heather! Joey is dedicated to providing excellent service and ensuring all your questions are answered. We appreciate your feedback and are here to assist you anytime. – Frank"
Lindsey Davis
March 11, 2025
5
out of
5
rating by Lindsey Davis
"Kay at State Farm has been extremely kind and helpful. She also just saved me $250 dollars. Highly recommend!"
We responded:
"Lindsey, thank you so much for your review! I am so thrilled to hear that Kay was so helpful. Your recommendation means so much to all of us! -Frank"
Salih Placo
March 3, 2025
5
out of
5
rating by Salih Placo
"Jay helped me secure a much lower rate on my condo insurance than I was previously paying with a different provider. He was able to quickly provide me a quote and helped me understand the answers to some questions I had about my coverage. I would highly recommend him!"
We responded:
"Salih, Thank you for your kind words! We're glad Jay could help you secure a better rate and get you the information you needed. We appreciate your recommendation and look forward to assisting you in the future. - Frank"
Adaysia Edwards
February 28, 2025
5
out of
5
rating by Adaysia Edwards
"My experience with State Farm Insurance was a 10/10! The representative I talked with, Ms Kay was amazing! She was very helpful, kind, patient, and knowledgeable. I would recommend her to anyone."
We responded:
"Thank you, Adaysia, your kind word are greatly appreciated. We're thrilled to hear that Kay provided you with such a great experience. We appreciate your recommendation and look forward to serving you in the future. Frank"
Gloria Brown
February 26, 2025
5
out of
5
rating by Gloria Brown
"Ms. Kay was very sweet lady she helped me with everything and she was very kind. and I would send alot of People to her."
We responded:
"Gloria, thank you for your kind words! Ms. Kay will be so happy to hear this. We're glad she could help, and we truly appreciate your recommendation! - Frank"
Madukar Reddy
February 25, 2025
5
out of
5
rating by Madukar Reddy
"Good experience with Joe"
We responded:
"Madukar, we’re glad to hear you had a great experience with Joe! Thanks for taking the time to share your feedback! - Frank"
Amanda Allen
February 14, 2025
5
out of
5
rating by Amanda Allen
"Joey did a wonderful job helping me with my life insurance!"
We responded:
"Amanda, thank you so much for leaving us a review! I am so glad to hear that Joey was able to help with your life insurance. Your feedback means so much to our entire team! -Frank"
Taneka Sandager
February 13, 2025
5
out of
5
rating by Taneka Sandager
"Kay was very knowledgeable and save me over $150. I was loyal to USAA until Kay switched me to StateFarm. Thanks for your patience Kay."
We responded:
"Taneka, thank you so much for leaving a review! I am so glad that Kay was able to help. It makes me proud to see my team’s dedication to service, and Kay is no exception. Thank you for choosing State Farm! -Frank"
Mayemona Franklin
February 12, 2025
5
out of
5
rating by Mayemona Franklin
"Kay’s customer service is on point! She was able to get me the quotes I needed and premiums that can fit my budget. I appreciate that so much. Good customer service is a big deal to me."
We responded:
"Hi Mayemona, thank you so much for taking the time to leave a review for us! It is so wonderful to hear that Kay was able to help you out. Good customer service is a very big deal to us as well, and it means so much to see that it shows. Thank you for choosing us! -Frank"
Steven Aft
February 12, 2025
5
out of
5
rating by Steven Aft
"Frank and his team and bar none some of the best folks in the industry! If you are looking for excellent service and the best value, you owe it to yourself to reach out to Frank and his awesome team today! You will be so glad you did!"
We responded:
"Thank you, Steven for your kind words! We truly appreciate your support and trust in our services. We take great pride in providing excellent service and value to our customers, and it's wonderful to hear that your experience reflected that. If you ever need anything in the future, don't hesitate to reach out, we'd be happy to help! - Frank"